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Max digits exceeded for fields payment fields

In testing for Sage 50 US, there are three fields that are rejected when uploaded to Sage Network. paymentAmount unappliedAmount paymentAppliedAmount Sage 50 US permits up to 14 digits in these fields and the maximum digits permitted in Sa...
2 days ago in  0

Content Error - Banking subtext

the in-textbox text is incorrect in the banking details page
14 days ago in  0 Under consideration

Keep "learn more" experiences inside Sage Connect

It can be disruptive to be redirected to KB articles when clicking "learn more" links. Can we find a solution to keep these in Sage Connect (via flyout, modal, etc -- not trying to solution here!).
13 days ago in  0 Under consideration

Aucune facture ne s'affiche sur les comptes

Aucune facture ne s'affiche sur les comptes
15 days ago in  0 Not at this time

Wrong answer to request

We made a request to be able to link our 2 companies account and we got an answer on how to merge a client account which is useless for our needs
22 days ago in  0 Not at this time

Accessibility Bug Discovered

Olivia was doing some testing and came across this functionality issue with keyboard navigation in the automated message settings page, after navigating to the option, a user cannot use simple keyboard navigation to select customers to include / e...
28 days ago in  0

Upload logo later

A/B test uploading the user's logo during onboarding vs shorten onboarding and add a task on the new homepage to upload logo.
about 1 month ago in  0 Under consideration

Design enhancement: Make CTAs more visible within email notifications

From Jona: Can we make the widgets clickable in the event I can't scroll to the bottom for the CTA? Adding to that... can we move the CTA up in the email (above the fold)? This will reduce issues of email providers clipping the email and CTA being...
about 1 month ago in  0 Under consideration

two separate customer accounts have merged together

two of our accounts which have quite different names and account references have merged together. The invoices and activity are from account A but the name of the account is account B, contacts are a mixture of both?
about 1 month ago in  0 Coming soon

Opayo payment link for overdue amount

While our customers can download each individual invoice and click our Opayo embedded link, it would be easier to have a link/button to pay the overdue amount when sending out overdue reminders. If it's easier and a straight forward link to pay th...
about 1 month ago in  1 On our roadmap