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In our settings, we are able to Enter our SWIFT code for wire payments, but not the rest of the necessary information for our customers. Can I suggest that appropriate fields and space are added for this please?
A client want's to have the connect link email. The way to proceed is very har to find on the sit whe it's not propose by the assistant. Also, when I want to send the email, the 'model' is not available, there is a message 'Error'.
Automation is on by default, should this not be off to allow the customer to select
Perhaps it can be a step on the homepage to say a suggested piece to set up Risk would be that an automated email goes out before the customer is expecting it to
Can we add the account reference to the account look up/ filter screens
Businesses are used to knowing their account reference so need to reflect business processes. Provides greater choice and ensures a level of consistency with the ERP
It would be useful for the transaction view details to be visible without scrolling across OR to be able to remove display category filters. It is often missed by users that an invoice is part paid and the overdue outstanding differs to invoice am...
In testing for Sage 50 US, there are three fields that are rejected when uploaded to Sage Network.
paymentAmount
unappliedAmount
paymentAppliedAmount
Sage 50 US permits up to 14 digits in these fields and the maximum digits permitted in Sa...
two separate customer accounts have merged together
two of our accounts which have quite different names and account references have merged together. The invoices and activity are from account A but the name of the account is account B, contacts are a mixture of both?
While our customers can download each individual invoice and click our Opayo embedded link, it would be easier to have a link/button to pay the overdue amount when sending out overdue reminders. If it's easier and a straight forward link to pay th...