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In the tab Transactions, in the invoice, totals are missing. Expected order : gross excluding VAT (Total of items)
discounts
Net excluding VAT (=gross excluding VAT - discounts)
Shipping costs excluding VAT
VAT
Shipping costs not subject
Tot...
Having more error details when getting a Failed status in the sync process
When the sync process raises an error with status Failed the description error has no details, meaning when the status is completed but with errors for the sync we can get the different errors with the ErpKey and the description message. But in t...
Company email and phone number no longer populate when connecting to the connect app for the first time
Onboard a new company to sage network. Complete the first sync of data where the company company data has the email and phone number populated. Open the connect app. The company name defaults correctly. Select continue to move to the next page. Th...
From Alistair Ellis (7th Nov): "At least for products in NA, the ERP needs to be able to pass through early payment discounts for invoices. This is not an adjustment to the invoice itself, but a discount on the amount due if the customer pays the ...
Send multiple invoice PDFs to a single customer in one email
This was submitted by a user via email. Currently, if you select multiple transactions to send to the same customer, it sends these as individual emails. If you select multiple invoices from the transactions list to send to the same customer, thes...
Forbidden Error message in Sage Connect too generic
Posting on behalf on X3 . The message "please contact IT Support" in the onboarding flow is too generic from a UX perspective and could be confusing for customers if they encounter issues.
Current exchange rate is recorded to 3 decimal places. Some products record the rate to 6 decimal places, therefore expect the same value to be held by Sage Network.
Search capability for Account reference rather than account name
Customers would like to be able to search by account reference on the sage connect in searches as due to the length of customer lists 3000+ they would have multiple with simar names like 'green' so they'd prefer to match on account reference
CNA - Supplier Account information tiles/ cards to be interactive
On the screen a customers, customer sees they get an overview of the account balance, open invoices and overdue on the left menu on tiles/ cards. From discussions with Sage 200 UKI customers they feel that these tiles/ cards should be interactive ...